So it seems POSB has recently revamp and launched a new version of its online banking app. With auto update, the app was replaced with this new version yesterday on my iPhone. Happy with this new cool look, I log in to perform some banking transaction only to find out their digital token authentication doesn't work anymore. No matter how hard I try (even logging into the web version), there is no other way to switch and authenticate via physical token. With no authentication, no transaction can be done and I was simply stuck... Only way (Calling the hotline simply take too much time) was to go down to the bank physically and get them to reset and re-link the digital token again on the spot. Yeah so much for technology. Rely on them too much and it can backfire on you. What is wrong with using the good old physical token? Well, looking at the reviews, looks like all other users are also hit with the digital token bug....
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