Beware! Lots of scammers on Carousell

Experience Sharing:

Recently, I have listed an item on Carousell to sell. Thinking it is relatively safe plus I have a good experience using the app 2 years ago, I trust the buyers are genuine and trustworthy. I was wrong. It seems that the platform are now quite full of scammers. Here is how they operate:

Scammer 1: Contacted you through the app chat they are interested in the product. Tell you that they are unable to meet up and will like to arrange their own courier. They will be paying using the Carousell app payment system. Then they share with you a screenshot that to complete the payment, they will need your (seller) email. You will receive an email that payment has been made (Alert 1: this email is not sent from the usual carousell.com domain). This email will ask you to click a link which will direct you to an address not from Carousell, asking you for your credit card information to receive payment (Alert 2: Why do they need your CC information? There is already your own wallet in the Carousell app they can transfer the money to).

Scammer 2: Same mode of operation as scammer 1, asking for your email with a Carousell screenshot that says will need the seller email to complete the payment. This time, this account is only just registered 1 day old. (Alert 1)

Scammer 3: Interested in the product and asking to arrange their own courier. This account is just registered a few hours old (Alert 1) and from Lobang (I guess somewhere in India?) (Alert 2)

Scammer 4: Asking me to Telegram him instead of chatting through the Carousell app (Alert 1).

These all happened within 1 day. Naturally, I did not disclose any private information and reported these accounts to Carousell. All of these accounts are subsequently suspended with 2-18 hours.

Anyway, for genuine buyers, they will not need your emails to complete the purchase. Everything will be settled inside the Carousell app and you will receive genuine emails from the Carousell.com domain.

Looks like need to be more vigilant when listing items on Carousell now and not get scammed.